On first impressions, the packaging didn't particularly appeal to me although the minimalist design is in keeping with the DHC branding. The large, plain white plastic bottle reminded me of the packaging of trade products. That said, I appreciated the functionality of the pump dispenser and the clear directions.
DHC Scalp Care Shampoo has a thick, pearlised gel consistency. It produces a generous lather meaning that a little goes a long way & as such, the large bottle will last for a long time even with frequent use.
I loved the fresh, citrus & green tea fragrance. I thought that I could detect grapefruit (which I love) and found the scent to be uplifting & awakening. Once my hair had been dried & styled, I couldn't detect the scent which was possibly owing to it being masked by my conditioner.
During use, DHC Scalp Care Shampoo produces a tingling, cooling sensation on the scalp which felt soothing (although I wouldn't want to get any of the product in my eyes!). I've never tried a shampoo like it but I enjoyed the usage both owing to this and the scent. As a shampoo, it was inherently easy to rinse out.
Following use, I noticed that my hair was more tangled than usual. However, the main downside for me was that DHC Scalp Care Shampoo irritated my sensitive scalp & I had to discontinue use, which was particularly disappointing given the product name. The results reminded me of cheap "anti-dandruff" shampoos such as Head & Shoulders which work by exfoliating the scalp. Despite the affordable £13.50 for 550ml price tag & even though I enjoyed DHC Scalp Care Shampoo during the "usage" stage, I wouldn't repurchase.